Our one-day program is meticulously designed to refine participants’ communication skills, encompassing verbal and non-verbal aspects.
Participants will learn to decipher not only words but also the subtleties of body language displayed by colleagues, supervisors, and customers.
This program integrates intrapersonal and interpersonal development, helping participants understand their own communication styles and adapt them to diverse audiences while preserving the core message.
Effective listening, a critical skill, is a focal point of this session, enabling participants to express themselves effectively and comprehend the perspectives of others.
Our goal is to empower participants to cultivate compelling communication styles, fostering stronger relationships within teams and across departments.
This workshop equips participants with a comprehensive set of communication techniques for success.
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Learning Objectives
Sets up open communication and builds consensus.
Operates with sensitive information and keeps his team informed of decisions and directives.
Provides constructive and positive feedback to the team.
Builds informal networks internally and externally and views them as part of the value creation process.
Demonstrates awareness of how team performs against customer’s expectation.
Influence & encourage others to use standardized communication channels to deliver message effectively.
Motivates the teams to follow effective communication.
Takes stance if the meeting is deviating from agenda, however, demonstrates patience and calmness.
